Events

Every event in the ASC standard. Open one to see its parameters, requirements, and allowed values. Showing the Voice & calls group.

EventCategoryParametersRequiredStatus
asc_click_to_call
element_subtype and flow_name was added to asc_click_to_call
Engagement235 requiredUpdated · Spec 1.2
asc_voice_engagement
Trigger during, or directly following a voice call for each comm_status and comm_outcome milestone (i.e. connected, dropped, spam, voice mail)
Engagement245 required
asc_voice_engagement_120
Trigger during, or directly following a voice call which has reached a 120 second duration
Derivative Engagement245 required
asc_voice_engagement_30Engagement245 required
asc_voice_engagement_60
Trigger during, or directly following a voice call which has reached a 60 second duration
Derivative Engagement245 required
asc_voice_sale
In addition to asc_video_submission - trigger when a completed video call is made and the call vendor determines a monetary transaction was made over the phone (i.e. parts)
Derivative Conversion257 required
asc_voice_submission
Trigger after a completed voice call is made (this always happens, regardless if ONE of the following events are fired)
Conversion257 required