department
Department associated with the event
At a glance
Allowed values · 14
The only accepted values this parameter can take.
accessoriesUse this value when the event is tied to the division of the business that is responsible for selling accessories items, this is a subset of parts, and should be used in place of "parts" where applicable.
adminUse this value when the event is tied to the division of the business with controllers, or personnel that manage the business's money.
body_shopUse this value when the event is tied to the division of the business that is responsible for selling services for an item or vehicle that is outside the normal maintenance services of the service department, or the custom department, usually restorative services.
creditUse this value when the event is tied to the division of the business that evaluates the financial condition of credit applicants.
custom_shopUse this value when the event is tied to the division of the business that is responsible for selling services for an item or vehicle that is outside the normal maintenance services of the service department, or restorative services or a body shop department.
ev_servicenewUse this value when the event is tied to the division of the business that is responsible for selling ongoing maintenance services for an EV item or vehicle, if the business has a quick lube department dedicated to oil change, and the event is tied to a quick lube service, quick_lube instead.
hrUse this value when the event is tied to the division of the business that is responsible for human resources.
partsUse this value when the event is tied to the division of the business that is responsible for selling supporting items or parts for major items or vehicles, if the supporting items are considered "accessories", and the customer has a dedicated accessories department, use accessories instead.
quick_lubeUse this value when the event is tied to the division of the business that is responsible for selling quick lube services outside the normal maintenance services of the service department.
rentalsUse this value when the event is tied to the division of the business that is responsible for renting items or vehicles.
salesUse this value when the event is tied to the division of the business that is responsible for selling the major item or vehicle.
serviceUse this value when the event is tied to the division of the business that is responsible for selling ongoing maintenance services for an item or vehicle, if the business has a quick lube department dedicated to oil change, and the event is tied to a quick lube service, quick_lube instead. If the business has a EV only department dedicated to Just EV service, yse ev_service instead.
tradeUse this value when the event is tied to the division of the business that is responsible for buying used items or vehicles.
unknownUse this value only if no other department can be mapped to a given event.
Used on 14 events
| Event | Category | Status | |
|---|---|---|---|
| Required on 8 events | |||
| asc_click_to_call | Engagement | Updated · Spec 1.2 | |
| asc_comm_engagement | Engagement | Updated · Spec 1.2 | |
| asc_comm_submission | Conversion | Updated · Spec 1.2 | |
| asc_form_engagement | Engagement | Updated · Spec 1.2 | |
| asc_form_submission | Conversion | Updated · Spec 1.2 | |
| asc_video_call_engagement | Engagement | Updated · Spec 1.2 | |
| asc_video_call_submission | Conversion | Updated · Spec 1.2 | |
| asc_voice_sale | Derivative Conversion | ||
| Optional on 6 events | |||
| asc_special_offer | Engagement | ||
| asc_voice_engagement | Engagement | ||
| asc_voice_engagement_120 | Derivative Engagement | ||
| asc_voice_engagement_30 | Engagement | ||
| asc_voice_engagement_60 | Derivative Engagement | ||
| asc_voice_submission | Conversion | ||